Policies & Code of Conduct

Because the YMCA is a volunteer-led non-profit organization that relies on fees and charitable contributions, we work very hard to manage our limited resources thoughtfully and prudently. For each program series, classes are carefully planned according to the number of participants – staff/participant ratios are determined for safety, program supplies are purchased and prepared, and staffing is finalized. Once a program series begins, these expenses are incurred by the organization.

 

Refund Policy

  • Any member who wishes to change or cancel classes, for any reason, after they have already registered, will be required to pay a $10.00 service fee. This charge is per person, per program.
  • Program fees are non-refundable after the first day of the program session. Please note that the first day of the program session is not always the first class of the session.
  • No credits, refunds, or make-up classes will be issued for classes missed due to personal reasons. Please take into account all vacations, holidays, religious observances, and other personal activities prior to registering for classes.
  • Joiners’ fees, gift certificates, guest passes, and membership fees are non-refundable.
  • A system credit will be issued when a medical excuse is presented and accompanied by a doctor’s note.
  • Refund requests can only be made during the current session; credits will not be issued once the session is over. YMCA system credits are applicable toward any YMCA program, are valid for one year from the date of issue but are not redeemable for cash.
  • Unforeseen Pool Closings Refund Policy: a system credit will only be given for unforeseen pool closings due to sanitary concerns as mandated by the New Jersey Bathing Code. No refunds, credits or make-up lessons will be given for weather related closings. The Redwoods Group, American Red Cross, National Lightning Safety Institute and YMCA of the USA recommend the proactive action of removing swimmers from indoor pools as a lightning storm approaches and until after it passes. For the safety of our swimmers, the YM/YWCA pool will be cleared during electrical storms, and will remain closed until 30 minutes after the last occurrence of thunder and/or lightning.

 

Program Policy

All participants in Princeton Family YMCA programs must be members of the Princeton Family YMCA. If your membership expires before a session ends, you must renew your membership before the end of class.

 

Termination Policy

No membership contracts. Membership will continue uninterrupted until you complete the 30-day written termination notice available at the Membership Office at the Princeton Family YMCA.

 

Privacy Policy

We recognize that many visitors to our Web site are concerned about the information they provide to us, and how we treat that information. Our goal is to provide an enjoyable and informative service for parents and children. Any personal information collected by the Princeton Family YMCA will be kept strictly in-house. The Princeton Family YMCA will not sell or provide this information to third parties.

  • Children – If you are 18 years of age or younger, please be sure to ask your parents for permission before providing any information to us.
  • Parents – We hope that you and your children enjoy our Web site. In communicating directly with minors over the Internet, we recognize the unique issues raised regarding the protection of your child’s privacy. We recommend that you caution your children about the importance of scrutinizing sources and remind them to check with you before revealing any personal information.

 

Data Security Standards

The Princeton Family YMCA is committed to providing the highest level of security to members. Personal information, payment information and other data transmitted through our system are encrypted using 128-bit SSL encryption technology. Security procedures are tested and reviewed on a regular basis.

 

Parking Policy

  • No vehicle may be parked continuously at our location for more than 4 hours.
  • Parking is prohibited where marked by yellow safety lines.
  • Parking of heavy-duty commercial vehicles is prohibited; Parking of unattached semi-trailers is prohibited.
  • Parking is prohibited in an intersection or a crosswalk, within 15 feet of a fire station driveway or fire hydrant, in front of the YMCA driveway, on YMCA sidewalks, on the roadway side of a parked vehicle (double parking) or in such a manner that obstructs the free use of access streets or parking lot.
  • Be aware of signage when you park. Read all signs…they may include additional time-frame restrictions and other parking guidelines.
  • Cars that do not follow the above stipulations may be ticketed and/or towed at the owner’s expense.

 

YMCA Member Code of Conduct

The Princeton Family YMCA is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, we expect individuals to act appropriately at all times when they are in our facility or participating in our programs.

We expect persons using the Princeton Family YMCA to behave in a mature and responsible way, and to respect the rights and dignity of others. Our Code of Conduct does not permit language or any action that can hurt or frighten another person, or that falls below a generally accepted standard of conduct.

Prohibited actions specifically include but are not limited to:

  • Inappropriate attire; appropriate attire includes gym shorts, shirts, or sweat suits in the physical area, and regular swimsuits or clean shorts without frayed ends in the pool area.
  • Angry or vulgar language, including swearing or name-calling.
  • Physical contact with another person in any angry, threatening or offensive way.
  • Any sexual activity or sexual contact with another person.
  • Harassment or intimidation by words, gestures, body language or any menacing behavior.
  • Theft or behavior that results in the destruction of property.
  • Carrying any weapons or devices or objects that may be used as weapons.
  • Using or possessing illegal substances or alcohol on YMCA property, in YMCA vehicles, or at YMCA sponsored programs.
  • Loitering.
  • Smoking. The YMCA and its property is a smoke-free environment.
The YMCA conducts regular sex offender screenings on all members, participants, and guests. If a sex offender match occurs, the YMCA reserves the right to cancel membership, end program participation, and remove visitation access.

The Princeton Family YMCA reserves the right to deny access or membership to any person who has been accused or convicted of any sex-related crime; habitually or excessively uses illegal substances; has ever been convicted of any offense relating to the use, sale, possession, or transportation of illegal substances, or continuous or excessive use of alcohol.

Based on the recommendations from our national organization YMCA of the USA, and due to the fact that personal training services are offered by the our YMCA, only Princeton Family YMCA certified personal training staff members will be allowed to utilize YMCA facilities for personal training services, including and not limited to sports technique/agility training.

 

Outside Personal Training and Coaching Policy

If a member or guest believes a violation of the YMCA Member Code of Conduct has occurred, they should report the behavior to a YMCA staff member. The Princeton Family YMCA staff members are eager to be of assistance; members and guests should not hesitate to notify a staff member if assistance is needed.

In order to be able to carry out these policies, we ask that members and guests identify themselves to YMCA staff members when asked.

 

Waivers

Membership Disclaimer / Hold Harmless

I understand that there is a risk of serious injury associated with the use of the YMCA facilities, participation in YMCA programs and use of exercise and other equipment. As a condition of my membership I agree to assume the risk of injury arising from my use of the facilities, programs, equipment, and for all other matters at all YMCA locations or programs whenever occurring. On behalf of myself and my heirs, administrators, executors, I hereby release and hold the YMCA and its officers, trustees, employees, agents, and contractors harmless from all such claims for injury and damage. I understand that I would not be permitted to participate in any YMCA program or use any YMCA facility or equipment without signing this agreement.

Membership Agreement

All members are required to present a current, valid YMCA membership card for identification when using the YMCA’s facilities and programs. Membership cards are not transferable to other people. As a member of the YMCA, you are agreeing to follow the policies, procedures, and appropriate behaviors for the safety and comfort of all members and guests.

  • I have read and understand the Disclaimer / Hold Harmless agreement.
  • In addition, I understand and agree that the conditions of the disclaimer / hold harmless agreement are in effect throughout my entire membership with the Princeton Family YMCA.
  • I also understand and agree that if the membership is interrupted for any reason, these agreements will remain in effect during the period of interruption as well as after the membership is reinstated.
Authorization for Credit Card Transactions

I authorize the YMCA to initiate electronic funds entries to my credit card. Should any membership deduction not be honored by my financial institution for any reason, I realize that I am responsible for payment, plus a service charge of $34.00. This is in addition to any service charge that my financial institution may charge my account. I understand that it is my responsibility to notify the YMCA in writing should I change my financial institution or account at any time. This authorization to deduct funds remains in effect until the YMCA has received 30-day written notification from me indicating my desire to cancel my membership.

The YMCA Board of Directors may, at its discretion, adjust the monthly rate applicable to my membership category. I understand that I will receive at least 20-days notice prior to any such change in my membership dues. It is further understood that if such payment is not honored by the credit card institution, then the YMCA, at its discretion, may resubmit the amount due for payment on a future date.

Photo Release

In consideration of the good will, public service and community aid provided by the Princeton Family YMCA, which you support and from which you have received benefit by becoming a member and/or using the program and/or attending YCMA event, you hereby grant permission to the YMCA to use your name, take and publish photographs, videotapes or motion pictures of you or which include your voice, in any media and promotional material for legitimate purpose, All rights to such photographs videotapes, motion pictures and recordings are released. You understand that you shall receive no compensation from their use from any source whatsoever.

Pool Rules

Adults must be with youth the entire time if the child is dependent on a flotation device or below Fish level. Children 14 years of age and younger must have a parent present in the pool area. The lifeguard has the right to ask the child to perform a swim test which entails one lap of backstroke and freestyle plus treading water for one minute.